Refund and Return Policy
Your Guide to Hassle-Free Returns
Discover our straightforward refund and return process designed to ensure your satisfaction with every purchase.
Refund and Return Terms
Eligibility for Returns
Non-Returnable Items
Refund Process
Return Shipping Costs
Exchange Policy
Refund and Return FAQs
Find answers to the most common questions about our refund and return policy.
How do I initiate a return?
To start a return, please contact our customer service team via email or phone with your order details.
Can I return an opened item?
Opened items can be returned as long as they are in their original condition and packaging.
What if my item is damaged or defective?
If you receive a damaged or defective item, please contact us immediately for a replacement or refund.
How long does it take to receive a refund?
Refunds are typically processed within 7-10 business days after we receive your returned item.
Do you offer exchanges?
Yes, exchanges are available for items of equal or lesser value, depending on stock availability.
Who pays for return shipping?
Return shipping costs are the responsibility of the customer unless the return is due to our error or a defective product.
Phone
(929) 794-5264
Address
10461 41st Avenue, Queens, New York 11368, United States
Have Questions? We're Here to Help!
If you have any questions or need further clarification regarding our Refund and Returns Policy, please don’t hesitate to reach out. Our team at Buy Best Drone – WinSkyZone.com is ready to assist you with any inquiries you may have.